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FAQs

Do you offer a money back guarantee?

At Luther Bennett, we work hard to ensure that our customers are happy to recommend us to others. Our intention is to deliver the highest level of customer service, and total clarity in all communications. If you have changed your mind about the purc

Can I track my order?

Click here to track your order. All parcels are delivered within a few of days of purchase. However if you would like to see the exact where about of your delivery you can always use our tracking service. Click the link above or use the page on the d

Delivery Times UK?

We offer both free and paid delivery options depending on your order type and value. Standard Delivery (Free):. Delivered in 3–5 working days. Fully tracked. You’ll receive a dispatch email with your tracking number. Express Delivery (1–2 working day

Will we be making any products for larger dogs?

Absolutely! At Luther Bennett, we believe every dog, irrespective of their size, deserves luxury and comfort. We’re excited to share that we are currently in the process of designing and curating more products tailored exclusively for our larger bree

Do we ship internationally?

Ordering from our store is easy. We send packages every day all over Europe, and the UK. FREE & EXPRESS UK 🚚. 2 DAY USA SHIPPING 🇺🇸. Enjoy £10 shipping when ordering to Europe 😱. EUROPEAN / USA CUSTOMS & TARRIF FEES ARE ALWAYS PAID BY THE RECEIVE

How do I put my bed together and install into the car?

Hey there,. Upon the purchase of your Dog Pod you should have received a series of emails from [email protected] explaining everything, you need to know about your new purchase. Unfortunately with new GDPR regulations and stricter mailbox rules