Returns Policy – Try Us, Risk-FreeUpdated 17 hours ago

At Luther Bennett, we design products that dogs love and owners trust — and we want you to feel confident about your purchase.

We now offer a 40-day trial period on all Dog Pods and accessories. If you don’t feel our product is the right fit for your dog, you can return it to us within 40 days of receipt — no problem.

Click to go to the self serve portal

Here’s how it works:

- Products must be returned in a clean and saleable condition.

- Items must not be washed or heavily soiled.

- You’ll need to arrange return shipping at your own cost. (We’re a small business, so unfortunately we can’t cover this.)

To start a return for your Luther Bennett order  - Please click here

We’ll send you return instructions and the return address upon approval. Once your return is received and inspected, we’ll process your refund.

Faulty or Damaged Items:

If your item arrives damaged or defective, please notify us within 48 hours with clear photos. 

We’ll send out arrange a collection and replacement free of charge.

We work hard to provide the best possible customer experience and stand behind the quality of everything we make. 

If you have any questions at all, just drop us a message — we’re always here to help.