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Luther Bennett

Looking for help with your Luther Bennett order? Explore FAQs on Dog Pod setup, sizing guides, delivery info (UK, USA, Europe & more), care tips, and customer support.

Luther Bennett Help Center | Dog Pod Support, Delivery, FAQs & Sizing

Thanks so much for your order — it’s been received and is currently waiting to be packed.

We usually ship orders within 1–2 working days.

At Luther Bennett, we design products that dogs love and owners trust — and we want you to feel confident about your purchase. We now offer a 40-day trial period on all Dog Pods and accessories. If you don’t feel our product is the right fit for your

At Luther Bennett, we design products that dogs love and owners trust &#x2014; and we want you to feel confident about your purchase.We now offer a 40-day trial period on all Dog Pods and accessories. If you don&#x2019;t feel our product is the right fit for your dog, you can return it to us within 40 days of receipt &#x2014; no problem. <a href="https://help.lutherbennett.com/">Click to go to the self serve portal</a> Here&#x2019;s how it works:- Products must be returned in a clean and saleable condition.- Items must not be washed or heavily soiled.- You&#x2019;ll need to arrange return shipping at your own cost. (We&#x2019;re a small business, so unfortunately we can&#x2019;t cover this.) To start a return for your Luther Bennett order &#xA0;-&#xA0;<a href="https://help.lutherbennett.com/en-GB/ssp/login" target="_blank" rel="noopener noreferrer">Please click here</a> We&#x2019;ll send you return instructions and the return address upon approval. Once your return is received and inspected, we&#x2019;ll process your refund. Faulty or Damaged Items:If your item arrives damaged or defective, please&#xA0;<a href="https://help.lutherbennett.com/">notify us</a> within 48 hours with clear photos.&#xA0; We&#x2019;ll send out arrange a collection and replacement free of charge. We work hard to provide the best possible customer experience and stand behind the quality of everything we make.&#xA0; If you have any questions at all, just drop us a message &#x2014; we&#x2019;re always here to help.

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WHAT’S  IS INSIDE THE BOX?. So now you know how to assemble your order, let's move on!. Tightening the large straps around the back of the seat to secure the bed in place. Looping the second large strap around the head rest and then tightening. For i